GRIEVANCE REDRESSAL MECHANISM
We are committed to providing prompt resolution to all investor grievances. Below is the process for filing and tracking complaints.
HOW TO FILE A COMPLAINT
- Email: Send your complaint to compliance@validd.in with subject line containing "Complaint"
- Phone: Call our grievance officer at 8400520059
- SEBI SCORES: You may also lodge complaints on the SEBI SCORES portal at scores.gov.in
RESOLUTION TIMELINE
- Acknowledgment of complaint: Within 24 hours of receipt
- Initial response: Within 7 working days
- Final resolution: Within 30 days
COMPLIANCE OFFICER
Name: Compliance Team
Email: compliance@validd.in
Phone: 8400520059
