Complaints Redressal

GRIEVANCE REDRESSAL MECHANISM

We are committed to providing prompt resolution to all investor grievances. Below is the process for filing and tracking complaints.

HOW TO FILE A COMPLAINT

• Email: Send your complaint to compliance@validd.in with subject line containing "Complaint"
• Phone: Call our grievance officer at 8400520059
• SEBI SCORES: You may also lodge complaints on the SEBI SCORES portal at scores.gov.in

RESOLUTION TIMELINE

• Acknowledgment of complaint: Within 24 hours of receipt
• Initial response: Within 7 working days
• Final resolution: Within 30 days

COMPLIANCE OFFICER

Name: Compliance Team
Email: compliance@validd.in
Phone: 8400520059